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Privacy Policy – EVTelematix (UK)

1. Introduction

This Privacy Policy describes how EVTelematix Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data in connection with our website, telematics services, GPS tracking solutions, vehicle security tools and related products and services.
We respect your privacy and are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. Controller Information

Company name: EVTelematix Ltd
Registered address: [your UK registered address]
Contact email: privacy@evtelematix.co.uk
Data Protection Representative: [if applicable]
For all privacy enquiries, please contact our Data Protection Team at the address above or by email.

3. Personal Data We Collect

We may collect the following categories of personal data:

a. Data you provide directly:

• Contact details (name, business email, phone number)
• Company and role information
• Billing information where applicable

b. Usage and technical data:

• IP address, device type, browser interactions
• GPS location, asset and vehicle identifiers for telematics services
• Cookies and tracking technologies on our website

c. Support and communication data:

• Messages, support requests, feedback data

d. Security event data:

• Alerts, logged events, camera metadata for vehicle safety features

We collect data to deliver, maintain, improve, and secure our services.

4. How We Collect Data

We collect personal data:

• When you interact with our website or contact forms
• When you subscribe to services or create an account
• Automatically via cookies, analytics, and platform telemetry
• Through integrations with third-party providers

Data collected from telematics devices and sensors is processed to provide fleet management functions.

5. Purposes and Lawful Bases for Processing

We process personal data for the following purposes and on these lawful bases:

• Service provision and contracts: to deliver fleet telematics, GPS tracking, and security solutions – contract necessity
• Service improvements and analytics: to improve our products – legitimate interests
• Communications: to send service-related notifications or support responses – contract or legitimate interest
• Marketing: where you consent to receive such communications – consent
• Compliance and legal obligations: to satisfy lawful reporting and regulatory requirements – legal obligation

We do not sell personal data to third parties.

6. Cookies and Tracking (website)

Our website uses cookies and similar technologies to:

• Provide essential functionality
• Analyse traffic and behaviour
• Personalise user experience

Non-essential cookies are only used with your consent. For details on how cookies are used and how to manage your preferences, see our separate Cookies Policy.

7. Sharing and Recipients

Your personal data may be shared with:

• Cloud and hosting providers
• Analytics and support services
• Legal advisors and auditors
• Law enforcement where required by law

All third parties acting as data processors are compliant with UK GDPR and subject to strict contractual obligations to protect your data.

8. International Data Transfers

In some cases, personal data may be transferred or accessed from locations outside the United Kingdom. We ensure suitable safeguards are in place such as standard contractual clauses or adequacy arrangements before any such transfer.

9. Retention of Personal Data

We retain personal data only as long as necessary to fulfil processing purposes, including:

• Service delivery and account obligations
• Legal, tax, or regulatory requirements
• Security and compliance needs

Retention periods vary by data type and purpose, and are reviewed regularly.

10. Data Subject Rights

Under the UK GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Erase data (right to be forgotten)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact privacy@evtelematix.co.uk. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).

11. Changes to this Privacy Policy

We may update this policy to reflect changes in our services or legal requirements. The latest version will always be published on our documentation portal.

12. Contact and Complaints

For privacy enquiries or complaints, contact:
EVTelematix Ltd – Data Protection Team
Email: privacy@evtelematix.co.uk

Notes

• This text covers all UK GDPR legal requirements (transparency, lawful basis, rights, cookies, transfers).
• It reflects industry practice in telematics (data from devices, location tracking, support data).
• You should insert your business address and contact emails.

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